Account Deletion

Request to delete your PaySecure account & data

This page explains how you can request permanent deletion of your PaySecure HRMS profile, and what happens to your attendance, leave, payroll, expense, ticket, and dependent records afterward.

Please Read First

Before You Request Deletion

Process

01. How It Works

Submit your request

Fill out the form below or email HR/IT support with your employee ID and reason for deletion.

Identity verification

HR verifies your identity and employment status to confirm the request is genuinely yours.

Review period (7–14 days)

Your app access is suspended while eligible data is reviewed and prepared for deletion.

Confirmation

You'll receive an email once deletion is complete, along with a summary of what was retained and why.

Transparency

02. What Gets Deleted vs Retained

We delete everything we legally and operationally can. A few categories must be retained for compliance:

✓ Deleted

Profile photo, contact details, in-app news/birthday visibility, ticket attachments, dependents' info, app login credentials.

◷ Retained (limited period)

Payroll records, tax filings, and statutory attendance logs — kept only as long as required by labor/finance law, then purged.

03. Deletion Request Form

Fill this out and our HR/IT team will reach out to verify and process your request.

Prefer email? Send your request to hrsupport@paysecure.example.com